Designing a better employee experience
Using Human-Centered Design to create opportunities to grow meaningful manager and employee relationships
A leading multi-line insurer found its employee engagement levels dropping dramatically; rapid internal and external change along with the shifting demographic of the workforce seemed to be contributing, but there was no clear answer. Human-Centered Design revealed key insights.
The result was actionable roadmap to change how managers interacted with employees and a reimagined onboarding process.
Virtual and in-person listening sessions across North America
Insights to guide strategic planning